Biometric access control and facial authentication have become increasingly ubiquitous in daily life, with 55% of consumers using a biometric authentication factor, such as a fingerprint or face scan, to unlock their mobile devices.
The Digital Identity Services report by iProov surveyed 16,000 consumers in eight countries to assess their attitudes to online security and digital identity, including facial verification use in security practices.
Seventy-two percent of respondents said they would prefer to use face verification for secure online transactions. Sixty-four percent said they either already use face authentication for accessing their mobile banking app or would do so if it was available, while 55% said that they already use biometrics to unlock their mobile devices.
The appetite for more online services was even more pronounced, with 80% saying they would like to see driver’s license renewals, passport renewals and other government services supported digitally.
However, awareness of the risk of cybercrime was also high, with 86% of respondents saying they were worried about identity theft, and 37% saying they had been a victim or knew someone who had been victimized by identity theft. Americans were most likely to have suffered directly.